Engaging retail employees
In healthcare, most employees don’t have a computer dedicated to, or readily available for, internal communication. Nebraska Medicine needed a better communications delivery system that could reach a broad spectrum of roles with information that was not dependent on email. What the staff really needed was a larger-scale digital employee experience platform, so the comms team, with strong buy-in at the CEO level, took this as a mandate to get it done.
The team knew they were looking for a complete digital employee experience solution, not just somewhere to store documents or send emails. They needed an engagement system—an omnichannel employee communication platform that would help them address the unique challenges of their dispersed, frontline workforce.