Engagement insights

Get clarity on communications performance

Track engagement trends, spot workforce gaps, and understand what's resonating—and what isn’t—with insights that connect to business impact.

Trusted by top global brands

See what’s working. Fix what isn’t.

Optimize campaigns and journeys based on engagement intelligence that shows what's working, what's not, and what to do next.

Full engagement clarityKnow whether employees read and act on your messages—not just whether they received them.
Connected resultsClearly see how every communication effort contributes to measurable results instead of tracking metrics in isolation.
Proactive intelligenceFlag engagement drops and sentiment shifts early so you can address issues before they become retention problems.

Get a clear view with the executive summary dashboard

View all your data in a centralized command center, including KPIs, engagement trends, and audience insights.

  • Identify which initiatives drive strongest engagement
  • Access complex data simplified for leadership decisions
  • Compare effectiveness over custom date ranges
  • Filter by audience, topic, or department

Track performance across every campaign

Get actionable insights into every aspect of workforce communication—from individual user behavior to company-wide initiatives.

Evaluate campaign performance

Access comprehensive reporting that shows campaign performance across every channel you use.

  • Spot performance trends quickly with visual analytics
  • Compare channel effectiveness to optimize strategy
  • View campaign performance and share board-ready results

Measure community engagement and adoption

Go beyond individual campaign metrics to understand what communication approaches work best with your workforce.

  • Identify which content types generate the strongest employee response
  • Segment performance by relevant employee groups
  • Use data analytics to make better communication decisions

Track journey performance

See exactly where employees are in their communication journey and pinpoint moments where engagement declines.

  • View communication sequences by channel
  • Monitor employee progression through journeys in real time
  • Analyze step-by-step performance and acknowledgments

Detect trends and community health signals

Uncover behavioral patterns and sentiment shifts to predict potential engagement issues before they develop.

  • Spot emerging themes and employee sentiment
  • View community health signals including retention, journeys, and drop-off points
  • Connect employee trends to company initiatives

Get a comms checkup and calculate your potential

Evaluate where you stand today, and find out what intelligent communication could mean for your bottom line.

Maturity model assessment

Get a free 15-minute evaluation of your current communication gaps.

  • Personalized communication maturity score
  • Specific gap analysis and recommendations
  • Custom ROI projections for your company

ROI calculator

Discover how Firstup drives financial impact across retention, productivity, and tool consolidation—helping you build a compelling business case for change.

  • Justify budgets with concrete ROI insights
  • See exact dollar amounts and timelines from our ROI Calculator
  • Benchmark results against similar companies’ outcomes

Frequently asked questions

Get quick answers to common questions about engagement insights.

“The unified analytics give us the ability to show how communications are driving our strategic initiatives, including our digital transformation.”

B.J. Moore
B.J. Moore

Chief Information Officer, Providence

Get visibility into what works—and what doesn’t

See a complete picture of your employee communication performance and optimize with Firstup.