Firstup Receives Top Marks for Firstup Named a ClearBox Choice 2026 Leading Product Experience in ClearBox 2026 Report

The ClearBox 2026 Intranet & Employee Experience Platforms Report is the most comprehensive independent evaluation in the space, with 921 pages, 37 vendors, and eight functional scenarios.

This year, Firstup earned ClearBox Choice 2026 Leading Product recognition, along with dedicated Choice badges for Comms Excellence and Frontline & Mobile Focus. ClearBox reserves these badges for the strongest products in each area. Firstup scored 4.5 out of 5 and ranked among the top vendors in Employee Experience, Communications Management, and Mobile & Frontline Support.

We are proud to be recognized for the capabilities that help organizations ensure employees engage with and act on critical communications, driving real business outcomes.

To deliver these scores, ClearBox ran an extensive review process. That work included live demonstrations across eight business scenarios, hands-on testing in a sandbox environment, scenario evaluation and scoring, and a vendor fact-check. ClearBox also collected feedback directly from customers, with no vendor ability to review or influence responses.

A few highlights from the report:

"Sleek, modern layouts" with "minimal friction when accessing content."

"The Orchestration Engine provides granular control over who receives which message, when and through which channel."

"Engagement Boost demonstrates a commitment to data-driven communication that maximises reach without causing fatigue."

"Firstup works best as a complementary tool alongside SharePoint or other intranet platforms, extending their reach through personalised communication and an excellent mobile environment."

Firstup is designed to complement knowledge systems like SharePoint, adding the targeting, personalization, and engagement data that help ensure employees see and act on critical communications. When employees can engage quickly, they can act quickly.

ClearBox scored Firstup 4.5 out of 5 for Communications Management and ranked it among the highest-performing platforms in the category, summing up the platform as "Overall, very strong." The report singled out the Orchestration Engine for the granular control it gives communicators over who receives each message, when they receive it, and through which channel. It also credited Engagement Boost for its data-driven approach to maximizing reach while avoiding audience fatigue.

ClearBox scored Firstup 4.5 out of 5 for Mobile and Frontline Support and named it among the highest in the scenario. The report described the mobile experience as "Consistent with the desktop experience. Very strong on mobile overall," reflecting Firstup’s ability to deliver the full platform experience to deskless and frontline teams wherever they work.

Firstup continues to invest in the platform, with exciting updates on the roadmap throughout 2026. Stay tuned.

See the complete ClearBox evaluation of Firstup: scores, methodology, customer feedback, and more.