Understanding employees is critical for engagement and retention
Every unused minute in an ambulatory surgery facility costs a hospital $7.25 — or $435 an hour. That means every wasted minute from canceled appointments and other changes to the operating room surgery schedule drives up healthcare costs and affects patient services. In fact, if you do the math, in one year, the unused minutes add up to $3,800,160.
One leading medical center*, a top-ranked hospital, had to find a way to better utilize operating rooms, especially when surgery schedules changed by the minute. To do this, they needed to communicate in real time with 24,000 team members across 100 locations, many of them desk-less workers.
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