World Class, Local Touch: How the Best Employee Experience Balances Professionalism with Authenticity

”I’m convinced 90% of employee relations situations are where an employee just needs to feel permission to take control of the situation.”

Dan Weber is CHRO at Marsh McLennan Agency, Southwest. Marsh McLennan Agency is a global professional services firm that provides business insurance, employee health & benefits, retirement, and private client insurance solutions to organizations and individual clients. There, Dan leads the HR team and oversees compensation, benefits, onboarding, and more. On this episode, Dan talks with us about becoming a pied piper for talent, finding the sweet spot between responsibilities and compensation, and balancing professionalism and authenticity.

”We do try to show folks that you can be a part of something that is bigger than yourself. That you are there during small business owners’ worst day, their absolute worst day. And you’re there to let them know that they’re covered. And that they are gonna be okay. That they’re going to be able to recover because MMA was there for them.”

• How to build company culture into the supervisor-employee relationship
• Keys to effective communication during stressful times
• How to manage day-to-day workload as a hybrid leader

”Employees don’t stay or leave an organization. They leave a boss. They leave that people manager. Or they stay because of that relationship.”