How to Foster Belonging in a Hybrid Workplace

“Great leadership in a hybrid world means having the understanding of, ‘When do I need to bring my team together?’ No technology will replace the human one-on-one experience.”

Alice Fournier is CIO of ISS Americas, a workplace experience and facility management company that improves business performance and enjoyment. In her role as CIO, Alice drives technology-led transformation. She’s an experienced leader, and she’s dedicated to empowering her teams to grow and thrive. And on this episode, Alice is sharing how to foster belonging, equity, and opportunity in the workplace.

”In a company where you can be you, you can be yourself, you can feel that you belong… I mean, these things are profoundly important in the employee experience. We’ve all had times in our careers where we didn’t feel that way, and that really impacts the way we perform, the way we engage with each other and the way we serve customers. And so that place of belonging is an important component for us.”

• Tips to aligning digital tools with the in-person experience
• How to ensure a positive in-office experience
• Ideas about improving cybersecurity at a hybrid company

”What does that look like in an office? To be able to engage, to have the real experience, to be with people and get to know them on a human level. We need that. We absolutely need that. There’s just nothing like it.”