How to Enable Your Employees From Desk to Horseback

“If you want a positive employee experience, you need good leadership, good communication, and good feedback.“

Nadine Huggins is Chief Human Resources Officer for the Royal Canadian Mounted Police, Canada’s national police service. Nadine spent 20 years in public service before joining the RCMP in March of 2020 as Executive Director of Policies, Strategies and Programs. On this episode, Nadine shares with us how she enables employees even in the most remote regions of Canada, how she addresses the mental health risks of policing, and she even dispels myths about the iconic mountie.

”The very nature of policing as an occupation impacts an individual’s overall health and wellbeing. So we can buy the proper shoes, we can ensure that the members have access to physical activity, and we can encourage them to eat well. They’re still going out every day and having interactions and altercations that wear on an individual.”

• Tips to supporting a highly decentralized organization
• Ideas for your own Equity, Diversity and Inclusion Strategy
• How to support employees in inherently stressful jobs

”How do you lead from behind? In a time of crisis, that’s exactly what you need to do. The folks who work with me saw right from the beginning [of the pandemic] that I validated what they knew, that I relied on them, that I asked questions, and I had the humility to know that they were the trusted source of information for their employees.”