From Onboarding to Retire: Crafting an Exceptional Employee Journey at EY

 ”I wake up every day and think about how I can create extraordinary experiences for all of the people in the Americas. And I think about how I bring extraordinary experiences in terms of not just their work life, but also in their personal lives as well.”

Ginnie Carlier is Vice Chair of Talent for the Americas at EY. Together, Ginnie and host Nicole Alvino discuss strategies for creating extraordinary employee experiences. They discuss the importance of wellbeing, career agility, and cutting-edge technology in shaping these experiences. Ginnie shares innovative approaches such as the Vitality Index and customizable wellbeing funds, which cater to individual employee needs. The conversation delves into the impact of AI in the workplace, emphasizing AI training and development for both new and existing employees. Ginnie highlights the significance of empathetic leadership and human connection amidst technological advancements. Lastly, the conversation touches on Ginnie’s personal insights on achieving clarity and maintaining an adventurous mindset in leadership.

“Yes, it’s important to continue to climb that ladder, but sometimes people just wanna jump off and go and master skills somewhere else within the organization. So being able to provide that career agility to your employees is really important. And then also giving them the space to thrive and creating that time and space for them to develop and continue to feel like they’re investing in themselves. Whether that’s the wellbeing of themselves and their teams. Whether that’s learning, you know, a new skill, investing personal time to learn a new skill, getting involved in the community. But creating that time and space for them, I think is incredibly important.”

• About the personalization of employee benefits
• More on career agility and AI
• Takeaways from EY’s Vitality Index for Wellbeing

“When you talk to your employees, get to really understand what excites them. The ability to have different experiences, to evolve themselves as a person, as a professional, is key.”