Blog

Firstup Receives Top Marks for Employee Experience in ClearBox 2026 Report

Firstup

February 9, 2026

The ClearBox 2026 Intranet & Employee Experience Platforms Report is the most comprehensive independent evaluation in the space - 921 pages, 37 vendors, eight functional scenarios.

This year, Firstup is thrilled to have received top marks in key areas like Employee Experience, Communications Management and Mobile & Frontline Support with 4.5 out of 5.

We’re proud to be recognized so highly in the areas that determine whether your workforce engages and acts on your communications, helping drive real business outcomes.

The Methodology

To deliver these scores, ClearBox conducted an extensive review process: live demonstrations across eight business scenarios, hands-on testing in a sandbox environment, scenario evaluation and scoring, and a vendor fact-check. ClearBox also collected feedback directly from customers, delivered straight to the consultancy, with no vendor ability to review or influence it.

What ClearBox Said

A few highlights from the report:

"Sleek, modern layouts" with "minimal friction when accessing content"

"The Orchestration Engine provides granular control over who receives which message, when, and through which channel"

"Engagement Boost demonstrates a commitment to data-driven communication that maximises reach without causing fatigue"

"Firstup works best as a complementary tool alongside SharePoint or other intranet platforms, extending their reach through personalised communication and an excellent mobile environment."

Firstup is designed to complement knowledge systems like SharePoint - adding the targeting, personalization, and engagement data needed to ensure employees actually see and act on critical communications. When employees can engage quickly, they can act quickly.