What's New in Firstup's Q3 2026 Release

We've spent this summer heads down, building. This is a release we're proud of, and nearly every headline feature came straight from the requests you submitted through our Ideas Portal. That matters to us, because the best releases are the ones that help you support your people, manage your programs, and reach the big business outcomes you are accountable for.

This quarter is about closing the gap between what people read and what they do, so your communication drives real action across your workforce. When your people can find trusted answers where they already work, complete tasks without switching apps, and trust that every message reaches them, engagement goes up, friction goes down, and your most important initiatives move forward.

And this release lands during a season of real momentum across our business. In the first half of 2026 alone, we delivered close to 50 new features, earned recognition for our AI innovation, and deepened our commitment to responsible, governed AI.

Your people increasingly live in AI assistants, and your trusted company content should live there too. Using Model Context Protocol (MCP), employees can now search and reference your communications, topics, and people directly inside Microsoft Copilot and ChatGPT. Every answer is governed, sourced, and cited, and employees only see what they have permission to see.

The business value is trusted, permission-aware answers wherever your people already work, which means less time lost to searching and content that finally gets used.

A homepage that fits each person drives more of the engagement you care about. Employees can now set their own shortcuts while admins keep critical links pinned, with cleaner layouts across web and mobile and a featured content view that keeps high-value content above the fold.

The business value is a more relevant experience that pulls people back and keeps your most important content front and center.

A large part of many workforces is still reached in print and in person. Now any campaign can become a clean, print-ready PDF in one click, complete with a QR code that opens the live campaign in the app.

The business value is a single workflow that reaches your frontline in print while pulling them into the digital experience.

Your most important messages need to be seen and acted on. Notifications now carry images and expanded content right in the alert, with quick actions like acknowledge and faster, more reliable delivery on iOS and Android.

The business value is higher visibility and faster action on the messages that matter most.

Basic HR tasks should take seconds, not a separate login. Employees can now view payslips, time-off balances, and requests from Dayforce right inside Firstup on web or mobile.

The business value is higher adoption and fewer HR and IT tickets.

Our new read-and-write SAP SuccessFactors integration lets employees and managers complete real HR tasks inside Firstup, from submitting time off and approving requests to updating personal details that write straight back to SAP.

The business value is a single place where employees get more done in less time, and fewer reasons to leave the platform where your communications live.

Employees can now return to past AI conversations so they never lose a helpful answer, while leaders get a new AI Usage Report showing credits used and remaining in real time.

The business value is more value from AI for employees and more visibility and control for leaders.

Authorized users can now comment as a team, brand, or persona instead of their personal profile, so departments show up in discussions with confidence while admins keep full accountability behind the scenes.

The business value is a consistent, authoritative voice for your teams without losing oversight.

The most requested enhancement of the release. The new Email Management page shows exactly who is unsubscribed and why, with one-click bulk resubscribe to restore reachability.

The business value is cleaner reachability data and more of your audience actually reachable, no support ticket required.

This release also includes Microsoft Intune SDK Support, bringing enterprise-grade mobile security to custom apps, and site scoping enhancements for Integrated SharePoint Search, so search results stay clean and relevant while fully honoring Microsoft permissions.

This release caps a first half of sustained momentum for Firstup. We delivered close to 50 new features in six months, all drawn from customer requests.

Firstup AI Search was named Overall AI Search Platform of the Year in the 2026 AI Breakthrough Awards, and a Forrester Total Economic Impact study found our platform delivers $8.9 million in benefits and a 398% ROI for organizations with large frontline workforces.

We also launched our Customer Innovation Program, partnering directly with customers to co-design what comes next.

When every employee can be reached, when your people can get things done without friction, and when leadership can see clear proof of impact, everything else gets easier. That's the foundation we're building toward.

Want to learn more about what's new in Q3? Reach out to your Firstup account team or visit firstup.io.