Delivering A Tailored Experience To Each Employee

“The best EX leaders find us where we are and deliver us information that’s personalized to us and entices us to take action.”

Nicole Alvino is the Founder and Chief Strategy Officer of SocialChorus.  Nicole sets goals for company growth and defines the industry standard for an innovative digital employee experience.  On this episode, she talks about getting buy-in from C-suite executives on an EX overhaul, serving highly personalized company information to employees and how to kick off an exceptional employee experience from day one.

“Millennials will make up the majority of the workforce next year, and they expect to have a digital employee experience that looks and feels like what they get in their consumer life.  They’re used to real-time, immersive experiences, personalized to them wherever they are. If an employer can show that as part of the recruiting process, as part of an intern process, that’s definitely a leg up.”

• EX starts on day one.  Get ahead of the game and start that experience when they’re still interns. 
• Deliver EX wherever the employee is, on whatever platform.
• Make the digital employee experience available to employees at every level of the company.

“There’s a real opportunity with data in information delivery, and then over time data becomes insights about your workforce, which then becomes true intelligence.”