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[TEST] Nebraska Medicine Elevates Employee Experience & Reduces Turnover in New Josh Bersin Case Study

1. Customer Data: personal data (as defined in Section 1) that we collect, process and manage on behalf of our business customers (each, a “Customer”; collectively, “Customers”), as part of the Firstup products and services (e.g., web, mobile) described on one or more applicable order forms (“Platform”). We process such Customer Data on behalf of and under the instruction of the respective Customer, in accordance with our Data Processing Addendum with them. Accordingly, this Privacy Policy (which describes Firstup’s privacy and data processing practices) does not apply to the privacy and data processing practices of our Customers. To learn about the privacy policy and practices of our Customers, please contact them directly.

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2. User Data: personal data concerning individuals acting on behalf of our Customers in respect of their engagement with Firstup, users of the Platform on behalf of such Customers (e.g., the account administrators and users, billing contacts and authorized signatories on behalf of the Customer) and Firstup Academy test takers (collectively, “Users”); as well as the Customer’s business needs and preferences, as identified to us or recognized through our engagement with them;

3. Prospect Data: data relating to visitors of our website (www.Firstup.io), participants at our events, and any other prospective customer, user or partner (collectively, “Prospects”) who visits or otherwise interacts with our website, online ads and content, emails, integrations or communications under our control (the “Sites”, and collectively with the Platform, the “Services”).

“Intelligent communication is at the heart of an irresistible employee experience for essential deskless workers and their deskbound colleagues alike.”
Josh Bersin
Josh BersinFounder & CEO, The Josh Bersin Company - The Josh Bersin Company

Specifically, this Privacy Policy describes our practices regarding:

  1. Data Collection & Processing
  2. Data Collection & Processing
  3. Data Collection & Processing

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Firstup delivers personalized communication and data insights to improve the employee experience at every moment that matters

You are not legally required to provide us with any personal data and may do so (or avoid doing so) at your own free will. However, please keep in mind that without it, in some cases, we may not be able to provide you with the full range of our Services or deliver the best user experience when interacting with them. If you prefer not to share your personal data, or to have it processed by us or any of our Service Providers (as defined below), please refrain from providing it, visiting or interacting with us or with our Sites, or using our Services. You may also submit a request to exercise your rights as explained in Sections 9 and 10 below.

  • Usage, login credentials, and device information concerning Users and Prospects connectivity, technical and aggregated usage data, such as user agent, IP addresses and approximate location based upon such IP addresses, device data (like type, OS, device id, browser version, locale and language settings), activity logs, session recordings, log-in credentials to the Services, the cookies and pixels installed or utilized on their device, and inferred or presumed data generated from their use of the Services;
  • Information concerning our Customers, Users and Prospects contact and business details such as name, email, phone number, position, workplace and related business insights, our communications with such individuals (correspondences, sensory information including call and video recordings, and transcriptions and analyses thereof), feedback and testimonials received, contractual and billing details, as well as any expressed, presumed or identified needs, preferences, attributes and insights relevant to our potential or existing engagement;
  • Personal data contained in Customer Data which is provided by our Customers or processed on their behalf and under their instruction. This may include any of the types of personal data described above (with respect to Users or other individuals whose data is contained in the Customer Data), in accordance with our Data Processing Addendum with the Customer.

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