Guides and eBooks

Firstup’s State of Nursing Communication Report

Communication failures are putting nurse retention and patient care at risk

Hospitals are communicating more than ever.

70% of nurses report receiving workplace updates several times per week. Yet many still miss critical information about safety protocols, compliance requirements, and policy changes.

The problem isn’t frequency. It’s that traditional communication methods can’t keep pace with the realities of their day-to-day, and the informational gaps put retention, patient safety, and compliance at risk.

Download the complete State of Nursing Communication Report to understand how communication failures impact your hospital, including:

  • Survey findings from 1,000 U.S. hospital nurses across full-time, part-time, and travel roles.
  • Why traditional delivery methods are failing – 86% of hospitals rely on email while 25% still use paper notices for nurses who are on their feet all shift.
  • The relevancy crisis overwhelming nurses – 48% say communications are only “somewhat” relevant to their roles.
  • Downstream patient impacts – 81% of nurses attribute organizational miscommunications to patient care issues.
  • The link between communication and burnout – 52% cite miscommunications as a source of stress, contributing to turnover risk.
  • Four strategic changes hospital leaders can implement to reach nurses at the right time with the right information.

Read the report to learn how hospital leaders can break this pattern by investing in communication strategies built for nurses’ day-to-day reality. When the right information reaches the right people at the right time, organizations unlock measurable improvements across retention, patient safety, compliance, and operational performance.

Download PDF

Complete the form

Sign up to receive the latest news and resources from Firstup

On-Demand

Watch Firstup and experts to celebrate wins, get honest reflections on what really worked, what wowed us, and what’s worth amplifying in 2026.

The Un-Wrap Party

December 11, 2025

Online