Forrester's Total Economic Impact™ of Firstup delivers 398% ROI.

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Improve employee and patient safety

Turn potential harm into preventable events

Reach employees with intelligent communication when it matters most, with what matters most – to keep your employees, customers, and patients safe. Empower frontline staff to capture the near-misses and reduce safety incidents that drive better, safer outcomes for all.

Book a demoHow it works

Every employee, customer, and patient deserves to return home safely

More than 66% of employees miss important policy updates or procedure changes, according to a recent report. With the Firstup Intelligent Communication Platform, critical messages don’t get missed.

Target important communications by role, line, shift, and location.When workers receive irrelevant information, critical updates become harder to find – or worse, missed.
Make critical information easier to find during the flow of work.Time spent searching for safety procedures or policy updates is downtime and puts organizations and people at risk. Every second counts.
Build visibility before missed updates become safety problems.It’s not enough to know that a message was sent. Drive action and outcomes before a safety incident or failed audit.

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Trusted by top global brands
Forrester

Proven results

Source: “The Total Economic Impact™ of Firstup,” a commissioned study conducted by Forrester Consulting on behalf of Firstup, 2026. Based on 10,000 employees.

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$8.9M

in total benefits

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safety and risk reduction

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ROI

Reach every employee, every team, and every shift when it matters most

Firstup ensures critical updates are never missed through targeted, mobile-first delivery that cuts through the noise – whenever and wherever your teams work.

  • Ensure critical policy and procedure updates never get missed
  • Improve safety and productivity by providing the right information, at the right time, via the right channel
  • Reduce safety risks by eliminating communication gaps
  • Empower frontline staff to capture and communicate near-miss incidents
GLOBAL INDUSTRIAL TECHNOLOGY COMPANY

“Intelligent communication doesn’t make a workplace safer on its own. But it gets the right message to the right worker at the right time, and that’s what makes a real safety culture possible at scale.”

  • 85,000+ global employees
  • 400+ sites worldwide
  • 140 countries
  • ~50% frontline workforce
  • $1M+ avoided safety incident costs with Firstup
FORRESTER INTERVIEWEE
“Since we increased our focus on safety communication within the Firstup platform, we’ve seen a significant decrease in serious injuries, down 35%.”
Corporate Internal Communications Lead, Manufacturing organization

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Hear from Firstup customers

Leading teams share how they reduced risk and turned potential harm into preventable events with intelligent communication.

Explore customer stories

How Providence streamlined internal communications to improve patient care

Centralized communications helped Providence deliver critical information quickly, keeping caregivers aligned and patients safer.

Read the story

Increase safety across your entire workforce

Reduce safety incidents with intelligent communication that reaches the right people, at the right place, at the right time, and drives better, safer outcomes for all.

Book a demo

Recommended resources

Providence

Unifying communications channels, systems and analytics to be more nimble

Your safety program works. But is your safety communication strategy keeping up?

June 18, 20266 min read
Webinar
On-demand

From social connections to safety & compliance

Cooper University Health Care shares how they use Firstup to streamline communications, strengthen engagement, and ensure critical information reaches the right people at the right time. A Fridays with Firstup session.

REPORT

The Total Economic Impact™ of Firstup

A commissioned study conducted by Forrester Consulting on behalf of Firstup, 2026: 398% ROI and $8.9M in total benefits for a 10,000-employee organization over three years.