Healthcare

Better engagement,
better care with Firstup

A platform to communicate with and engage every healthcare worker

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Critical Employee Connection

Why Firstup for healthcare

Firstup simplifies the complexity of reaching every healthcare worker and helps organizations improve retention, reduce risks, stay compliant, increase efficiencies, and build culture. 

The best healthcare companies communicate with Firstup

With many of the leading healthcare organizations as customers, Firstup has deep industry expertise and a proven track record of customer success.

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Boston Children’s Hospital

Improving engagement with employee-generated content

Happy nurse giving high five to small black boy at medical clinic

Lehigh Valley Health Network

Eliminating noise for critical engagement and retention

Junge asiatische Ärztin als Chirurgin der Notfall Klinik

Cooper University Health Care

Reducing medical errors with targeted communication.

Wellstar

Increasing compliance by reaching every employee

“The way we use Pulse Plus [our custom Firstup platform] is to celebrate those Good Catches. It builds an understanding and culture around the importance of reporting. Team members see we take it seriously, and find and fix those errors to make their jobs safer and easier. The best way to reduce turnover is to increase engagement. One of the best ways to energize the team about the work they’re doing is to highlight it for the rest of the organization to see.”
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Dr. Michael Kirchhoff
Chief Innovation Officer, Patient Safety Officer, Practicing Physician

Reach every healthcare worker

Intelligent Communication

Reach everyone on the right channel

Engage every staff member on their preferred devices with omnichannel communications —whether it's a branded mobile app, web, email, or digital signage.

Personalize for each staff member

Tailor campaigns to target staff members based on their specific roles, departments, and projects, ensuring everyone receives information and support most relevant to their needs.

Gain deeper insights

Leverage reporting and insights to track visibility across all communications, showing who has viewed, read, and engaged with content so you know what's working.

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Staff Engagement

Improve operational efficiencies

Centralize critical content, productivity tools, and teamwork in Knowledge Hubs to streamline operations.

Improve compliance

Use audience targeting to ensure every staff member receives relevant information, such as safety updates, compliance requirements, guidelines, or shift updates.

Foster a sense of belonging

Enable staff to contribute to the culture with multi-directional communication by sharing and interacting with posts, images, videos, and notes.

Productive workforce

Maximize job performance

Deliver real-time information tailored to your staffs’ specific needs, ensuring timely access to essential data for job performance.

Break through the noise

Provide targeted communications based on role or location, minimizing information overload and boosting focus and efficiency.

Centralize information

Centralize resources on a mobile or web platform, enabling quick and easy access to critical job information anytime, anywhere.

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Integrations

Create a seamless experience

Centralize and target resources, applications, and systems in one platform for easy access.

Simplify day-to-day tasks

Integrate key systems like HRIS, payroll, helpdesk, and scheduling tools to enable staff to manage tasks such as checking schedules and clocking in from a single platform.

Customise to meet your needs

Address your company’s unique requirements by using our Partner API to integrate any enterprise system with Firstup.

"That's where I think leaning into different communication channels and modalities is important in diversifying generational communication efforts.”

Kim Cripe

President and CEO of Children's Hospital of Orange

Children's Hospital of Orange adopted Firstup to customize and personalize messaging to better engage their generationally diverse workforce.
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Firstup partners with Jarrard, a strategy communications consulting firm that helps hundreds of healthcare organizations navigate change and reach their most important audiences.

Jarrard helps Firstup customers with ready-to-execute strategies, recommendations, and a roadmap to maximize your investment.

“Accurate and easily accessible information is the best way to ‘vaccinate’ our employees from uncertainty.”

James Linder, MD

CEO

90%

of vaccination adoption in the first few months.

Solve your healthcare communications challenges with the Firstup platform