The cornerstone of the employee experience: Intelligent communication

The evolution of HR technology and the employee experience signifies a broader market shift to people-centred workforce solutions. Organisations understand their ability to thrive depends on their ability to support and nurture a thriving workforce. These purposefully designed solutions consider both people and business outcomes, bringing together empathy and economics at scale. 

At its core, employee experience relies on intelligent communication—the automation and personalisation of relevant communication, collaboration, and knowledge-sharing within organisations. This not only boosts efficiency and productivity—making it easier for employees to perform—but also demonstrates care and empathy during critical moments that deeply matter to individuals.

Intelligent communication transforms standard HR processes into meaningful employee journeys. While processes generate data, journeys generate feelings. Imagine the difference it makes when employees receive personalised information, feedback, and recognition at every significant milestone along their employee journey. 

Watch our thought-provoking roundtable to gain insights into data-driven, integrated, intelligent communication as an integral part of your employee experience strategy.

In this open discussion, you will listen to:

• Jason Averbook, Senior Partner and Global Leader for Digital HR Strategy at Mercer
• Philippa Weare, Senior Manager of Employee Experience at AGCO
• Brittany Barhite, Head of Employee Experience at Firstup

Watch now to explore the power of intelligent communication in shaping exceptional employee experiences.

Want more?

Download our free-to-access white paper covering the origin of employee experience (EX), the ways technology for EX has evolved, and how intelligent communication holds the key to employee satisfaction and success.