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Podcast

Cruising Altitude

Lessons from companies over 30,000 employees

Conversations with leaders who are designing the best digital employee experiences in the world – from the front lines to the back office. Life is different over 30,000. Welcome to Cruising Altitude.

Hosted by Firstup Founder and CEO, Nicole Alvino.

Listen now on

Latest Episodes

Ep. 40

Tim Gerend

President | Northwestern Mutual

Data Empowerment and Positive Culture

The discussion highlights the critical role of data in understanding and improving the employee experience, drawing a direct correlation to business success. Gerend shares his journey and the various leadership roles he’s taken on at Northwestern Mutual, emphasizing the company’s mission-driven culture and the focus on providing exceptional employee and client experiences. The conversation also explores the importance of technology, including AI, in creating efficiency and personalization for both employees and clients, aiming towards a future where personal growth and business growth go hand in hand.

Ep. 39

Shaelyn Otikor

SVP & Head of Global Digital Workplace Strategy | Northern Trust Asset Servicing

Matching the Employee Experience to the Customer Experience

In this episode, our host Nicole Alvino is talking with Shaelyn about re-engineering digital employee processes for greater efficiency, empowering employees to drive their own career at Northern Trust. and not being afraid to get in the weeds.

Ep. 38

Andrea Ferrara

Senior Vice President and Chief Human Resources Officer | PepsiCo Beverages North America

Fizzing with Wisdom: PepsiCo’s HR Strategies for Success

In this episode, host Nicole Alvino and Andrea discuss forming a psychological contract with employees early on, balancing standardization and customization of the employee experience, and building a change practice to agilely meet employee needs.

Ep. 37

Nicole Alvino

Founder & CEO | Firstup

Introducing Our New Host, Nicole Alvino!

In this episode, Nicole talks about how the employee experience starts with the pre-hire motion all the way through retirement, how to hyper-personalize it for each employee, and working cross-functionally to deliver a truly exceptional employee experience.

Trailer

Nicole Alvino

Co-Founder & CEO | Firstup

Welcome to Season 3 of Cruising Altitude!

This season, we’re introducing our new host, Nicole Alvino, founder and CEO of Firstup. Our mission is to help you deliver irresistible employee experiences so you are empowered to retain and grow your top people, deliver a high-performance organizational culture, and ultimately move your business forward.

Ep. 36

Richard McColl

VP of People Technology | Walmart

How to Create One Employee Superapp to Rule Them All

Richard is discussing the ins and outs of Walmart’s Superapp, applying design thinking to the employee journey, and crafting one seamless digital experience that can do everything from inform employees about their credit score to support their mental wellbeing.