Get started with Firstup Journeys
We’ve outlined the next best steps and resources to help you get the most out of Journeys.
1. Build the employee persona
Building employee personas helps your team and company leadership have a more detailed understanding of the unique employee groups that make up your workforce. This information will drive decisions as you begin the next step: mapping the comprehensive employee journey.
2. Map out your employee journey
Now you’re ready to identify the key touchpoints in your employee lifecycle. From onboarding to promotions, engagement moments, and offboarding, map out the critical interactions and milestones that shape the employee experience. This will help you define where targeted communications are needed.
3. Create a planner
Once you have completed employee journey mapping, it’s time to chart out the communications needed at every touchpoint.
We created the Firstup Journey Planner to give you a head start on planning your communication cadence.
4. Build your communication
content
Now that you know which journey you will use you are ready to craft your content. To get you started you can select from over 125+ journey templates.
5. Personalize employee experiences with journey automation
Transform one-size-fits-all messaging to personalized communications that move each employee from awareness to action with speed and precision.
“It’s about delivering a best-in-class onboarding program to attract, retain, and delight employees—Firstup plays a huge part in bringing it all to life.”
Philippa Weare
Senior Manager of Employee Experience | AGCO
English (United States) 
English (United States) 
English (UK) 
English (United States) 
English (United States) 
English (UK)