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      Employee Communication Maturity Assessment

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Employee
communication
maturity assessment

Take our 3-minute assessment to evaluate your employee communications maturity and identify opportunities for evolving your internal communication capabilities

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Is employee comms excellence within reach?

The employee communications maturity model provides organizations with a comprehensive framework for understanding, assessing, and advancing their internal communications expertise. By understanding where they stand in the maturity spectrum, organizations can make informed decisions about technology investments, process improvements, and capability development to create more engaging, efficient, and impactful employee communications that drive measurable business outcomes.

How does the maturity model work?​

This model identifies four distinct stages of maturity—each representing a significant advancement in how organizations engage with their workforce.

Level 1

Basic & Unstructured

Level 2

Centralized & Multi-Channel​

Level 3

Intelligent & Data-Driven​

Level 4

Automated & Adaptive​

Organizations at the initial stage of employee communications maturity operate with fundamental limitations, relying primarily on a single channel with minimal personalization and no centralized tools or processes, lacking the ability to track engagement or ensure complete workforce reach. Approximately 40% of organizations operate at this level. 

Organizations at this stage achieve comprehensive workforce reach through multi-channel communication delivery, with content automatically adapting across platforms and basic personalization based on employee attributes. Approximately 35% of organizations operate at this level.

Organizations at this stage leverage AI to power an intelligent, employee-centric communication ecosystem that delivers hyper-personalized content through optimal channels at ideal times, while enabling employee-generated content and seamless integration with work applications. Approximately 20% of organizations operate at this level.

Organizations at this stage operate in a fully automated, AI-driven communication ecosystem that orchestrates hyper-personalized interactions throughout the employee lifecycle, with communications automatically triggered by events and milestones while continuously learning from employee data. Approximately 5% of organizations operate at this level. 

Learn where you stand by taking the assessment.

You will receive a personalized report that assesses your organization against the four levels of employee communications maturity. It will contain actionable recommendations on how to improve internal communications based on where you are today.

Start Assessment