Firstup Product Highlights: Q2 2023

Welcome to our quarterly product roundup, where we look back at the recent exciting updates and enhancements from Q2 releases in the Firstup platform. We’ll highlight the latest features that bring enhanced governance, personalized content experiences, and automated employee journeys to your fingertips.

Empower publishers with enhanced governance capabilities

We understand the importance of flexibility in publishing while maintaining control and security. That’s why we introduced new features in Creator Studio that enhance governance capabilities:

Author Alias

Improve authorship capabilities and increase content relevance and engagement. Publishers with the right permissions can now author on behalf of themselves, their community, or even inactive Creator Studio users, providing more flexibility in content creation. Learn more about Author Alias capabilities here. 

Activity Feed

Gain better visibility into your community’s activity. The Activity Feed surfaces a detailed overview of campaign publications, branding changes, user updates, and more, allowing brand super admins to monitor and track all platform activities conveniently.

Intelligently deliver personalized content experiences

We’re committed to delivering content that resonates with each employee. In Q2, we introduced targeted blocks by channel, providing an enhanced personalization experience.

Targeted blocks: By channel 

Each content block in the Design tab now has the ability to be targeted based on specific channels, such as iOS, Android, Email, Web, and Microapps. This feature ensures that employees receive a tailored content experience across different channels, maximizing engagement and relevance. Dive into more details here. 

Customizable email link block 

Tailor the email link block, “join the conversation”, to match your content’s tone and messaging, or remove it entirely. This customization option allows you to create a seamless and cohesive employee experience.

Automate delivery of end-to-end employee journeys: Unleashing the power of journey packages

At Firstup, we understand the importance of creating exceptional employee experiences that drive engagement, productivity, and retention. That’s why we’re thrilled to introduce our Journey Packages, a set of custom solutions designed to automate and simplify the delivery of your key employee journeys. In Q2, we launched new packages in four critical areas: New Hires, Open Enrollment, Celebrations, and Manager Development. By providing branded templates, customized multistep campaigns, automatic triggers, and strategic planning sessions, we help you deliver exceptional experiences that make a lasting impact. Let’s dive into each of these packages and explore how they can transform your employee experience.

New hires: Set new hires up for success

The journey of a new hire begins long before their first day on the job. With our New Hires Journey Package, you can ensure every worker receives a strong start and a personalized onboarding experience. From company introductions to compliance training, Firstup helps you connect new team members to the resources they need to hit the ground running. With customized onboarding campaigns and targeted communications, you can design meaningful experiences that engage and empower your new hires from day one.

Open enrollment: Maximize the value of your benefits offering

Open enrollment season is a critical time for HR departments, as it plays a pivotal role in attracting and retaining top talent. Our Open Enrollment Journey Package empowers you to streamline and enhance the benefits enrollment process. Craft effective, strategic communications that educate and guide employees through their options, ensuring they make informed decisions about their benefits. With Firstup, you can provide a superior benefits experience that maximizes the value of your offerings and strengthens employee satisfaction.

Celebrations: Foster a culture of recognition and appreciation

Recognizing and celebrating employee achievements is a cornerstone of a positive and engaging workplace culture. With our Celebrations Journey Package, you can create a culture of recognition where personalized shout-outs and acknowledgments happen at the moments that matter. Whether it’s showcasing career milestones, team wins, or special moments, Firstup makes it easy to celebrate your people and show them they matter. Cultivate a culture of appreciation and boost employee morale with our comprehensive Celebrations Journey Package.

Manager development: Empower managers for growth and engagement

Managers play a crucial role in driving employee engagement and performance. Our Manager Development Journey Package is designed to empower managers with the resources and support they need to excel in their roles. With a dedicated topic in Firstup, managers gain centralized access to helpful resources, learnings, and two-way communication channels with leadership and development teams. From soft skills development to time management techniques and fostering a growth mindset, our Manager Development Journey Package equips managers for ongoing growth and success.

That’s a wrap! 

Contact your account team to learn more and see how these powerful journey package solutions can transform your employee experience. 

That’s a wrap on our highlights from our latest Q2 releases. We’re continuously working to improve Firstup and provide you with the tools you need to enhance employee communications and create exceptional employee experiences. Stay tuned for more exciting updates and enhancements this quarter, including our upcoming Firstup Microsoft Teams App launch!

Thank you for tuning in, and we look forward to sharing more exciting news from Firstup!