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Healthcare Communicators Day

Chicago, May 12, 2022
HealthcareCommsDay x

Healthcare communicators have been through a lot recently, putting in long days and countless hours. You might think your efforts can’t compare to that of your clinical staff, but we recognize your dedication. And while you may not think anyone has noticed, we have. 

Thanks to all the attendees and speakers who joined us in Chicago to celebrate Healthcare Communicators Day! Our free event brought together peers from around the country to share the successes of the past few years, and also the challenges they have faced as healthcare communicators. 

We heard from industry-leading experts who are shaping the future of healthcare communications and grew our network of like-minded healthcare communicators.

Thank you!


Meet the communicators shaping the future of employee experience in healthcare.

Paul Baltes Director of Communications at Nebraska Med

Paul Baltes

Director of Communications

Chris Berger VP Enterprise Communications Atrium Health

Chris Berger

VP Enterprise Communications

marian callaway Director Strategic Communications

Marian Callaway

Director, Strategic Communications

Communications and Marketing at Eastern Maine Medical Center

Tricia Denham

Director, Communications and Marketing

Pamela Riddel Strategic Communications Executive at Lehigh Valley Health Network

Pamela Riddell

Administrator, Strategic Communications

Preston Smith Director Communication Operations at Providence

Preston Smith

Communication Operations

Digital Marketing and Analytics at The Ohio State University Wexner Medical Center

Lori Stewart

Sr Consultant, Digital Marketing and Analytics

Rey Bouknight

Rey Bouknight

Strategy Director

Chuck Gose

Head of Community & Industry Insights


Cindy Crescenzo


Steve C crop

Steve Crescenzo


Strategic Consultant of Employee Communications at Audacity

Lindsay Williams

Strategic Consultant of Employee Comms


Join us to hear these amazing stories, and more, from your fellow healthcare communicators.

Time Session Speaker
8:15 AM Arrive and COVID Check
8:30 AM Breakfast
9:00 AM Welcome Chuck Gose, Firstup
9:15 AM From Insights to Action: Conduct a Communication Audit That Will Re-Energize Your Communication Plan Cindy Crescenzo, Crescenzo Communications
10:30 AM The Power of Identity During Times of Crisis Rey Bouknight, Firstup
11:10 AM Building Culture and Connection Pamela Riddell, Lehigh Valley Health Network​
11:30 AM The One-Word Champions Panel Chuck Gose
12:00 PM Lunch
1:00 PM Afternoon Kickoff
1:10 PM Getting to Yes: Building Support Across the Organization Marian Callaway, Johns Hopkins Medicine
1:30 PM Creating Digital Content People Will (Actually) Pay Attention To! Steve Crescenzo, Crescenzo Communications
2:30 PM Crawl, Walk, Run: Essential Steps to Launch Success Tricia Denham, Northern Light Health
2:45 PM Why So Serious: Lighten Up and Embrace More Authentic Communications Paul Baltes, Nebraska Medicine
3:00 PM More & Always: A Communicators’ Guide to Navigating Healthcare’s Obsession With M&A Lindsay Williams, Audacity
3:45 PM Working Smarter: Cutting Through the Noise With Surgeons & Schedulers Lori Stewart, Ohio State University Wexner Medical Center
4:00 PM Sharing is Caring: Important Steps to Building Internal Advocacy Chris Berger, Atrium Health
4:15 PM Keys to Integration: Streamline Your Comms Stack & Increase Efficiency Preston Smith, Providence
4:30 PM Ask the Experts Chuck Gose
5:00 PM Wrap-up Chuck Gose
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